closonia

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Recent activity by closonia
  • Official comment
    1. Community
    2. Need Help
    3. Imported .fbx animation is incorrect (file provided)

    Hello @..., Thank you for contacting us! May I know which fps you are working with? I look forward to hearing from you :)

    • closonia
    •  . comment . 
    1. Community
    2. Need Help
    3. Imported .fbx animation is incorrect (file provided)

    Hello @...! When you export animation and import to other software, please Bake your animation. Please try to bake your animation and then import i...

    • closonia
    •  . comment . 
  • Official comment
    1. Community
    2. Need Help
    3. Sewing line type cannot change

    Hello @..., Thank you for contacting us! Could you share the file with us via support@marvelousdesigner.com for further inspection? I look forward ...

    • closonia
    •  . comment . 
    1. Community
    2. Need Help
    3. Sewing line type cannot change

    Hello @..., Sorry for the delayed response. Unfortunately, it was a legal holiday here and so the office was closed, and I was not able to read you...

    • closonia
    •  . comment . 
  • Official comment
    1. Community
    2. Need Help
    3. mesh cache export FPS frame rate issues, in alembic ,pc2 and mdd

    Hello @..., Thank you for getting in touch with us!   As you mentioned in your inquiry, there's an issue with exporting/importing with other fps bu...

    • closonia
    •  . comment . 
  • Official comment
    1. Community
    2. Need Help
    3. Dialog box issue

    Hello @..., Thank you for contacting us! Could you please send us a screenshot or video? It would be helpful if you share the Display Settings of y...

    • closonia
    •  . comment . 
  • Official comment
    1. Community
    2. Need Help
    3. Marvelous Designer new chip compatibility

    Hello @..., Thank you for contacting us. In response to your question, apple M1 is not officially supported by Marvelous Designer at this moment, b...

    • closonia
    •  . comment . 
  • Official comment
    1. Community
    2. Need Help
    3. Where is the .HW file stored?

    Hello @..., Thank you for contacting us! In response to your inquiry, I helped you to deactivate your license. For your information, your HW file i...

    • closonia
    •  . comment . 
  • Official comment
    1. Community
    2. Need Help
    3. Dialog box issue

    Hello @..., Thank you for getting back to us! Unfortunately, I couldn't check your specific settings since the video is cropped and the essential p...

    • closonia
    •  . comment . 
  • Official comment
    1. Community
    2. Need Help
    3. Multiple 3D Window Snapshots

    Hello @..., Thank you for contacting us!   Unfortunately, multiview of snapshots option is included only in CLO.   For your information, I'd like t...

    • closonia
    •  . comment .