closonia

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Activity overview

Latest activity by closonia

  • Official comment
    1. Community
    2. Need Help
    3. Cannot Edit Avatar

    Hello @..., Thank you for contacting us!   Could you please delete your Avatar assets as well as SW file and then try this again? Your assets file ...

    1. Community
    2. Send Feedback
    3. Reset 3D Arrangement problem

    Hello @..., This is an update on your inquiry.   According to the development team, if you created the pattern in the previous version, this issue ...

    1. Community
    2. Send Feedback
    3. Reset 3D Arrangement problem

    Hello @..., According to your inquiry, I reported this issue again to our Development team. I'll get back to you as soon as possible. Thank you for...

  • Official comment
    1. Community
    2. Need Help
    3. Topstitch not exporting to C4D

    @... Hello Wilson, Thank you for contacting us. As you mentioned, the top stitch won't be exported if you tick the Unified UV Coordinates (PNG) opt...

    1. Community
    2. Need Help
    3. Alembic export problem

    Hello @..., Sorry for late replying. Thank you for sharing the information in detail.The issue is being checked with the development team. I will g...

  • Official comment
    1. Community
    2. Need Help
    3. Reset 3D Arrangement problem

    Hello Tyler! Thank you for contacting us. As I mentioned in the article you posted on the Feedback section(click the link), we have an issue with R...

    1. Community
    2. Need Help
    3. Alembic export problem

    Hello @... Thank you for contacting us! The issue that you mentioned has been solved in version 6.0.537. You will be able to export alembics at 24f...

  • Official comment
    1. Community
    2. Send Feedback
    3. Reset 3D Arrangement problem

    Hello Tyler! Thank you for contacting us.We have an issue with Reset 3D Arrangement feature. (Please refer to the image below.) We will come back t...

  • Official comment
    1. Community
    2. Send Feedback
    3. Divided Gizmo, keys problem

    Hello Tyler ! Unfortunately, we couldn't recreate that issue on our end. But, we really want to help you more. Could you please share that issue in...

    1. Community
    2. Need Help
    3. Steps for deactivating license

    Hello Suji! This is the path for License Deactivation. Please refer to the image below as well. Main Menu ▶ Settings ▶ Deactivate License (Personal...