FAQ
Licenses & Trials
- • Enterprise Account & License Management Guide
- • Student License Policy Updates
- • What kind of licenses does Marvelous Designer offer?
- • I purchased a license, but it's not showing up.
- • Marvelous Designer Standalone License Transition
- • [Trial Troubleshooting] Why am I getting the message saying "You've already used a free trial or you already have a subscription license."?
Installation
- • How to Update to the Latest Version
- • When I try to login, I get the following massage "Due to a network issue, you are unable to login at this time"
- • Which operating systems does Marvelous Designer support?
- • I just purchased license update to the latest version but Marvelous Designer won't let me login.
- • Where can I download installer?
- • Is Marvelous Designer available on Mac OS?
Compatibility
- • Which file formats are compatible with Marvelous Designer?
- • Besides Windows version, Is your software also available for Mac and Linux too?
- • Are the Adobe Illustrator curves able to be imported and edited in Marvelous Designer?
- • My character skinned in 3dsmax looks a bit different after exporting as an open-collada format.
- • Compatible File Format
Troubleshooting
- • 🚨 Temporary Issue with Live Update (2025.2.109 to 2025.2.127)
- • Troubleshooting Login Loop Issues on Marvelous Designer Website
- • How to Prevent Marvelous Designer File Corruption
- • Disk access rights required when Marvelous Designer running
- • Remove Device from Marvelous Designer website
- • I got H0040 “Communication error between local and remote Sentinel HASP License Managers” error.