Help Center

Marvelous Designer Support

My save is gone.

  • closonia 评论操作 固定链接

    Hello @...,

    Thank you for contacting us!

    I've shared the file with our development team. I will get back to you when I get an answer from them.

    I hope that file is restored well :) Thank you for your patience.

     

  • closonia 评论操作 固定链接

    Hello @...,

    Our development team reviewed the file you've shared with us.

    According to the developer, there was no error in the file itself.

    Could you please check the file path where you've saved it? The file might have been saved or done in a different path, please check it again. I hope you could retrieve the garment you've worked on.

请先登录再写评论。