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picto .
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MD7 not launching on new machine

Hi,
I recently purchased a new PC on which my good old MD7 don't want to start at all.
Just a quick look at the splash screen… and then nothing :(

  • I have deactivated MD on my older machine
  • the firewall is not blocking the app

How can I have more information about the issue ?
Can I find some kind of crash log somewhere ?
What data would be useful to know for sure if I will be able to run that old version on this machine ?

Dell XPS 8950
 i7-12700K   3.60 GHz
16,0 Go RAM
RTX 3060 ti
Windows 10

Thanks

  • Marvelous Designer Team COMMUNITY MANAGER 评论操作 固定链接

    Hello @...

    To your concern, this issue happens due to the RTX type of graphic card you have on the PC, since it was not supported in Marvelous Designer version 8 and lower versions. (For your note, Marvelous Designer 8 has come out in 2018, and RTX20 series has come out in 2019)
    This issue had been addressed and fixed from version 9 and onward, so I would like to recommend you to purchase personal license (either monthly or 1 year prepaid option) in order for you to use the upper version of Marvelous Designer.

    Hope this helps and let me know if you have any questions in regards at support@marvelousdesigner.com

  • picto . 评论操作 固定链接

    Fair enough, I can understand that.
    Thank you for your answer.
    (Rest in peace, my dear perpetual license *~*)

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