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Marvelous hangs during start up

  • closonia 댓글 작업 고유 링크

    Hello @...,

    Thank you for contacting us!

    For further inspection, could you please share the screenshot or video of your current issue? Thank you in advance :)

  • Da 댓글 작업 고유 링크

    Hi Sonia,

    Sure.  Tech support got back to me earlier and thought it might be a GPU thing, but I tried an older video card 1080 TI with my version of MD 7.5 and it's still hanging on start up. 

  • closonia 댓글 작업 고유 링크

    Hello @...,

    Sorry for the late reply!

    I've checked that our colleague is now talking about this issue with you.

    I hope this issue would be resolved. Have a lovely day :)

  • Da 댓글 작업 고유 링크

    Hi Sonia, Thanks for following up. Yeah, I've been talking to tech support as well and getting help!

  • Zamora Daniel 댓글 작업 고유 링크

    Hi i Just installed the program, free trial version, yesterday and i am having same problem. can i get help as to how to resolve this issue
    here are my computers specs:
    CPU: AMD Ryzen 7 3700sx
    GPU: NVIDIA GeForce RTX 2080 Supper
    RAM: G.skill F4-3600C18-8GTRS DDR4 (4) - 32GB

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