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Error when importing character creator 4 meshes

  • Marvelous Designer Team COMMUNITY MANAGER Comment actions Permalink

    Hi @...,

    There are many reasons that could have gotten that pop-up. For us or others to better understand/ see what is happening and help troubleshoot: can you share pictures or video of the character and software window when its imported?

    OR if you cannot share images publicly: can you share with us the file you're trying to import as an avatar to us via the "contact us" page so that we can better assist you in troubleshooting?

  • danielcolon Comment actions Permalink

    I am having the same issue. I don't understand why my t-pose is not being accepted as a t-pose. Im exporting as an .fbx  format from Character Creator 4. So many export tests and same issue. I'm exploring using other 3rd party 3d modeling tools or resources of avatars in a t-pose to see if I can get past this prompt.

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