License renewal procedures vary depending on your User Type (Personal/Enterprise) and Subscription Plan. Please find your specific plan below for details.
👤 Personal Users
| License Type | Renewal Method | Details |
|---|---|---|
| Personal Monthly | Automatic | Your subscription renews automatically on each billing date. |
| Personal Annual / Student | Manual | These do not renew automatically. You may purchase a new license once your current one has expired. |
🔍 Manage Your Subscription: > To check your next renewal date or manage your settings, go to the My Account > License tab.
🏢 Enterprise Users
| License Type | Renewal Method | Details |
|---|---|---|
| Network Online Monthly | Automatic | This plan renews automatically at the end of each billing cycle. |
| Network Online Annual / Linux Online / Academic | Manual / Contact Sales | These do not renew automatically. Please purchase a new license after expiration or contact your Sales Representative. |
🔍 Admin Management: > To view license status or manage subscriptions, log in with your Company ID and navigate to License Admin Page > License tab.
Important Notes:
For non-automatic licenses, please keep track of your expiration date to avoid service interruptions.
If you need to change your payment method for recurring plans, please refer to our guide: How do I change my payment method for my recurring plans/subscriptions?
For Enterprise Offline license, please contact our sales team or support team.
Please feel free to ask the sales team about license renewals. For other inquiries, please contact our support team.
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