Marvelous Designer Support

Individual & Student

For subscriptions paid by credit/debit card, go to My Page > Payment History and select Update Card Information in the Payment Method section.

Enterprise Single (Monthly License)
For organization subscriptions paid by credit/debit card, sign in as the Organization Owner, go to My Page > My Organization > Team Console > License, select the Software Account, and update the card details.

Notes

• Only credit/debit card details can be updated on our website. For PayPal or Alipay payments, manage your payment details in the provider’s app or website.
• A temporary pre-authorization charge may appear when adding a new card.
• The updated payment method will take effect starting on your next billing date.

Individual & Student: After a Failed Payment

• For credit/debit card payments, update your card details in My Page > Payment History if needed. Then return to My Page > My License and select Retry Payment.
• For PayPal or Alipay payments, first resolve the issue in the account used for the original payment—for example, check your balance in the provider’s app or website. Then return to My Page > My License and select Retry Payment. You cannot change the payment method on My License for these payments; the retry uses the same PayPal or Alipay account.