Your CLO-SET email is the account email for all CLO Virtual Fashion services. Changing it also updates the connected CLO and Marvelous Designer license information.
Ground Rules
- Your CONNECT account and CLO-SET account share account information
- If the new email is already registered on CLO-SET, you cannot override the existing account. See Troubleshooting in the article
How to Change
- On the Marvelous Designer website, go to My Page > Account and select the email address in the CLO Virtual Fashion section.
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Confirm that connected services will be updated together
- Enter the new email address and click Send
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Enter the verification code from the email
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Sign in again with the new email address
If an active CLO or Marvelous Designer license exists under the new email, your CLO-SET account is integrated with that license information. A modal lists the licenses to be connected.
Signing in again with your previous email creates a second CLO-SET account.
What Changes with Your Email
- Your request and community history no longer connects to your new email. This includes comments, request history, and related data
- If your billing email matches your CLO-SET email, it updates automatically. If the two differ, your billing email stays the same
- Changing your email does not affect your license. You can change it with an active license and keep using the license with the new email
Email Switch, which connects an existing license to a different CLO-SET account, is a separate request. Please use Contact Us.
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