I'm in a situation where I own a perpetual license of MD 9 and I can't use it because as far as your servers are concerned, it's still active even though the computer it was originally installed on died (hard drive failure). I have a new PC and can't use the software because I have no way of deactivating the previous install and so far, support has been less than helpful (sending me a password reset when I ask for a deactivation is not helpful). So it would be really great to be able to deactivate a license from your website.
Thanks
Hello @...,
Thank you for contacting us!
We will add this Deactivation available on our website feature on our list for future development.
If you are still getting problems logging in to the software, please let us know!
Thank you :)
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