Hey, I am new to Marvelous. I am following a youtube tutorial. We made an avatar in Daz3d, saved it as a .dae (i think it is called a collada file?) because it has a few different poses/keyframed animations. Next, I tried to import the .dae into Marvelous Designer. I get an error message that says 'failed to load avatar.'
This is not addressed in the youtube tutorial and there is no issue with the guy doing the tutorial, nor with any commenters. Does anyone know why this is happening? I saw another post about marvelous designer avatars not loading but this is from daz. Any help is appreciated. I am very new. Thanks!
edit: I am using an iMac. It looks like 3 other commenters on the youtube vid had the issue but there is no resolution posted. They were also using macs.
Hello @...,
Thank you for contacting us!
Could you please share the avatar file (.dae) us for further inspection? I would appreciate it if you could send the file via support@marvelousdesigner.com. Thank you! I look forward to hearing from you soon :)
Yep, no problem, I sent the file. Apparently it works for you guys but I am still getting 'failed to load avatar.' Hoping you guys can resolve this!
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