Support Agent

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Recent activity by Support Agent
    1. Community
    2. Need Help
    3. Export just seam normal lines

    Thank you for contacting us, Here's a trick to do what you are asking. 1. delete the normal map under each fabric. 2. Add topstitch too all patter...

    • Support Agent
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    1. Community
    2. Need Help
    3. Trace 2D fron UV is different

    Hi Monlinari, It seems like the only UV shell that was not able to be traced by the  "Trace 2D Patterns from UV Map"  feature is the circular piece...

    • Support Agent
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    1. Community
    2. Need Help
    3. Crumbling Seam in simulation

    Hi Karin, Thank you for contacting us,   As the image bellow shows, this plane you freeze and hide in your scene is intersecting with your avatar o...

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    •  .  Edited
    1. Community
    2. Need Help
    3. animation import problem

    Thank you for contacting us, Could you please check in the Animation Editor Quick Menu if the FPS setting is also set to 24 frame per second?     B...

    • Support Agent
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    1. Community
    2. Need Help
    3. Problems when simulating clothes

    Thank you for contracting us, To change the cloth physical property, select the fabric and under property editor, go to Physical Property and click...

    • Support Agent
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    1. Community
    2. Need Help
    3. Distorted Daz Avatar Animation

    Thank you for contacting us, This can happen if your animation keys are not baked to every joint and being sampled every frame. Please try bake you...

    • Support Agent
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    1. Community
    2. Need Help
    3. No Skin Body Controller Failed to load the Avatar.

    Thank you for contacting us, Are you importing you avatar with animation using FBX file format? If so you would need to bake your animations to the...

    • Support Agent
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    1. Community
    2. Need Help
    3. Adjusting garment to avatar

    Thank you for contacting us, The avatar you imported into Marvelous Designer is way too small. The cloth solver in Marvelous Designer works with re...

    • Support Agent
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    1. Community
    2. Need Help
    3. Sewing Problem With Tutorial of Marvelous Designer Intro video

    Thank you for contacting us, You do not need to hold shift if you are using the M:N sewing tool. Here's what you need to do: Click on all of the t...

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    1. Community
    2. Need Help
    3. simulation problem

    Hi, Thank you for contacting us, I am having trouble understanding your issue.  Could you please send over some screenshot or video recording?   Be...

    • Support Agent
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