Support Agent

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Recent activity by Support Agent
    1. Community
    2. Send Feedback
    3. Retopology

    @... Hello! Sorry for our late reply.  You can simulate after retopology, but it cause you to miss all retopology work. The retopology is the final...

    • Support Agent
    •  . comment . 
    1. Community
    2. Send Feedback
    3. Purchase

    @... Hello! Sorry for the late reply. May we know what you're referring in purchase? Did you mean license or item?  Thanks for leaving feedback here.

    • Support Agent
    •  . comment . 
    1. Community
    2. Need Help
    3. Collision between fingers and clothing

    Hello Kate,  In order to help you better, we will need a file for this.  Can you send us the file through our Contact Us page? Or you can share the...

    • Support Agent
    •  . comment . 
    1. Community
    2. Send Feedback
    3. Please add ability to change 2D window background color

    @... Hello there! Thanks for submitting feedback to us. We receive your feedback well and share it with the dev team as well.  Thank you again. 

    • Support Agent
    •  . comment . 
    1. Community
    2. Send Feedback
    3. Thick Mesh orderly UV's

    @... Hello there! We apologize for this inconvenience. We had identified this issue (missing side UV with thick mesh exporting) and we will try our...

    • Support Agent
    •  . comment . 
    1. Community
    2. Send Feedback
    3. Request for improved timestep calculation based on FPS changes

    Thanks for leaving this feedback to us. We will review this and share with dev team. 

    • Support Agent
    •  . comment . 
    1. Community
    2. Need Help
    3. Previous versions of saved garment

    @... Thanks for leaving your question here. It will be difficult to restore the version if it's already saved.  Instead, we'd like to suggest you u...

    • Support Agent
    •  . comment . 
    1. Community
    2. Need Help
    3. Garment missing

    @... Hello! Thanks for leaving your question here. We will ask our technical support team to look into this file. 

    • Support Agent
    •  . comment . 
    1. Community
    2. Need Help
    3. Older Versions?

    @... Hello!  Marvelous Designer Trial license is only provided for the latest version to allow you to experience our latest features and updates si...

    • Support Agent
    •  . comment . 
    1. Community
    2. Send Feedback
    3. Automatic UV Packing

    @...  Hello there!    Thanks for sharing your valuable feedback with us.  It's actually in our feature request roadmap already, and we will try our...

    • Support Agent
    •  . comment .