Support Agent

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Recent activity by Support Agent
  • Official comment
    1. Community
    2. Need Help
    3. Old Topology Still Showing When Retopologised

    Hello Tauqeer,  Thanks for your inquiry. I attached a tutorial Video for you :)  After you remesh all, you would need to right click> select Remesh...

    • Support Agent
    •  . comment . 
  • Official comment
    1. Community
    2. Need Help
    3. How to completely erase old topology

    Hello Tauqeer,  Thanks for your inquiry. I attached a tutorial Video for you :)  After you remesh all, you would need to right click> select Remesh...

    • Support Agent
    •  . comment . 
  • Official comment
    1. Community
    2. Need Help
    3. Upgrading to 10

    Hello Sneddon Bradley, This is Marvelous Designer Support Team. Thanks for your inquiry!  If you're a version 9 perpetual license holder and "upgra...

    • Support Agent
    •  . comment . 
    1. Community
    2. Need Help
    3. Upgrading to 10

    Hello Daniel Jackson,  Thanks for your inquiry. The purchase of Marvelous Designer 9 Perpetual License is not including the version update, but you...

    • Support Agent
    •  . comment . 
    1. Community
    2. Need Help
    3. Upgrading to 10

    Hello, @... Thanks for your inquiry. As 9/9.5 perpetual license holder, you can link your steam license to Marvelous Designer.  https://www.marvelo...

    • Support Agent
    •  . comment . 
    1. Community
    2. Need Help
    3. Upgrading to 10

    @... Thanks for your replying.  Is there actually a perpetual version of MD 10 available for those with earlier perpetual versions (within 3 versio...

    • Support Agent
    •  . comment . 
    1. Community
    2. Need Help
    3. Upgrading to 10

    @malkansian Yes, correct :) 

    • Support Agent
    •  . comment . 
    1. Community
    2. Need Help
    3. Upgrading to 10

    Hello @...,   Thanks for your comment.  If you already have a perpetual license that is not older than 3 versions than the latest version, you can ...

    • Support Agent
    •  . comment . 
    1. Community
    2. Need Help
    3. Upgrading to 10

    @... Hello : ) Actually, out update option is only available for the latest verison, which is version 11. And this update won't give you availabili...

    • Support Agent
    •  . comment . 
    1. Community
    2. Need Help
    3. File type not supported.

    Hello, Thanks for your inquiry. Could you let us know what kind of file format you tried to export into Marvelous Designer? Thank you!

    • Support Agent
    •  . comment .