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Wincy Tsang
  •  . Edited
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cannot work in MAC OS Monterey 12.0.1

After I updated the Mac OS, Marvelous Designer cannot open...said need update the software, when will have the new version?

  • Support Agent Comment actions Permalink

    Hello Wincy Tsang,

    Thank you for contacting us!

    Could you let us know the current license version you using and computer specification for further inspection?

    CPU:
    Memory Size:
    Mac Model Name (for mac users only):
    Graphics Card:
    Resolution:
    Language:

     

    Thank you!

  • Wincy Tsang Comment actions Permalink

    I download marvelous designer today, the version is 11

  • Matsumoto Takeshi Comment actions Permalink 
    I am in the same state.
After updating the OS, it does not start.
Is there any prospect that it will be available in the future?
I wanted to continue using Version 9.5, which is a permanent personal account. Is it difficult?
I tried to reinstall it, but it didn't work.
Reinstalled: MarvelousDesigner9_Personal_5_1_477_Installer.dmg
  • Support Agent Comment actions Permalink

    Hello Matsumoto Takeshi,

    Thank you for contacting us!

    Could you share your MAC device information for further inspection?

    FYI, we officially support the MAC OS that existed when the marvelous designer version was released.

    I look forward to hearing from you soon :) Thank you!

  • noir noir Comment actions Permalink

    次のマイナーアップデートまで待たないとダメでしょうか？

    最新版にバージョンアップするために支払いますので、どうにか最新のMAC OSに対応していただけないでしょうか？

  • Bonita Comment actions Permalink

    Hello, I also have the Monterey Version12.0.1 on my Mac and Marvelous Designer is not working... when will it be updated? :)

    kind regards

  • Support Agent Comment actions Permalink
    •  . Edited

    Hello, Bonita

    Thank you for contacting us!

    We've reported this issue to our development team, and they are reviewing this.

    We will give you an update if there's any update on this! Thank you for your patience!

  • fernandez heribertoq Comment actions Permalink

    I have the same issue it's there any updates on the software. Please let me know. Thanks

  • fernandez heribertoq Comment actions Permalink

    This happens every time I'm trying to open Marvelous Designer 

  • Jay Adam Comment actions Permalink

    Hi does marelous designer work with macOS Monterey yet ?

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