Description
I would like there to be Marvelous Designer Techs who could be on call to help with tech issues and general MD help.
Reason
The current support system is insufficient. I've submitted help requests, made a YouTube video, asked on the Discord, and even asked around forums about an issue and I still have no solution. I'd be willing to pay for more support. I doubt I'm the only one.
Hello davidtveraas, thank you for the feedback.
I feel sorry for the slower response times you’ve experienced during this year-end holiday season. The combination of the holidays and varying time zones can sometimes impact our support speed.
In the meantime, I encourage you to visit our newly opened community page, where you can connect with other experts who may be able to provide you with answers to your questions.
Please note that we are committed to addressing your inquiries as promptly as possible, and we truly appreciate your patience and understanding during this time. Thank you for your continued support.
Thank you for the reply. I'll make use of the new community page. I truly appreciate your help and support.
Respectfully,
David
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