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empoweredindie
  •  . Edited
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Access denied to the temporary folder path

Hi, I was in the middle of creating a design using the Personal monthly package I purchased today and this error popped up which won't allow me to continue working in Marvelous Designer. It looks like it's wanting me to choose a folder to store temporary files but I don't know which folder to direct it to. When I click "Ok" after the error message appears, it wants me to select a folder but I do not know which one to choose in order to make this message disappear. Does anyone have a possible solution for this?

"Access denied to the temporary folder path. Please select another folder to save the temporary files. A temporary folder is required for the program to run properly."

 

● Marvelous Designer Version (ex: 7.1.111) : 10 - 6.0.623.33010
● Mac Model Name (for mac users only) : mac book pro Intel
● OS Type : Mac OS Mojave
● CPU : 2.6 GHz Intel Core i5
● Memory Size : 8 GB
● Graphic Card : Intel Iris 1536 MB
● Resolution : Retina

  • Marvelous Designer Team COMMUNITY MANAGER Comment actions Permalink
    •  . Edited

    Hi EmpoweredIndie 

    There could be two solutions for this issue. 

    • Try running the program as admin. 
    • Please, reinstall to secure the correct location of the temporary files with admin authority. This could have been produced during an error while installing the software.

     

    If you continue with the issue let us know.

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